Privacy Policy

HalalCortex (“HalalCortex”, “Company”, “we”, “us”, “our”) operates a digital certification management and verification infrastructure platform that facilitates halal certification workflows, audit coordination, compliance documentation storage, certificate verification, payment processing, and related services (collectively, the “Services”).

HalalCortex acts strictly as a technology service provider and digital infrastructure facilitator. HalalCortex does not independently issue halal certifications unless expressly stated in a separate written agreement.

By accessing or using HalalCortex, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must immediately discontinue use of the Services.

For clarity of responsibility and regulatory compliance:

• HalalCortex operates as a data processor and/or data controller, depending on the context of use.
• Certification Bodies using HalalCortex may independently act as data controllers.
• Applicants are responsible for ensuring the legality and accuracy of submitted data.

HalalCortex does not assume regulatory responsibility for certification decisions made by Certification Bodies.

We collect and process various categories of information to provide our services:

3.1 Personal Information

• Full legal name and contact details (email, phone)
• Designation and employment details
• Government-issued identification (where legally required)
• Login credentials and digital signatures

3.2 Business & Certification Information

• Company registration and manufacturing facility details
• Product details and ingredient disclosures
• Supply chain documentation and audit reports
• Certification history and compliance records

3.3 Technical & Log Information

• IP addresses and device identifiers
• Access timestamps and login history
• API interaction logs and security logs

We process data strictly for legitimate business purposes:

• Certification application and audit workflow coordination
• Verification and public certificate validation
• Platform security, fraud detection, and legal compliance
• System optimization and dispute resolution

We do not sell personal data.

Our processing is based on:

• Contractual necessity and legal obligations
• Legitimate business interests and regulatory compliance
• Explicit user consent where required

Users represent and warrant that all submitted information is accurate, lawful, and complete. HalalCortex is not responsible for inaccuracies, false declarations, or fraudulent submissions.

We may share data with authorized entities including:

• Authorized Certification Bodies and Auditors
• Inspection partners and government authorities
• Cloud hosting providers and legal advisors
• Payment processors (PCI-compliant third parties)

We do not store full card numbers or sensitive banking credentials.

Certain information may be made publicly accessible to ensures transparency and verification integrity:

• Certified company name & Certificate number
• Certification status & Validity dates

HalalCortex retains data for the duration of active engagement and as required by certification regulations, audit trail preservation, and statutory limitation periods.

By using the Services, you consent to cross-border transfers of data, subject to commercially reasonable safeguards and legal mandates in target jurisdictions.

We implement robust security safeguards including:

• Encrypted data transmission (SSL/TLS)
• Access control mechanisms and authentication protocols
• Role-based permissions and infrastructure monitoring

Note: No digital system is completely secure. HalalCortex disclaims liability for unauthorized access beyond reasonable control.

In the event of a confirmed data breach, HalalCortex will take reasonable steps consistent with applicable law. We are not liable for indirect or consequential damages arising from such events.

Subject to regulatory and legal requirements, users may request access, correction, deletion, or restriction of processing. Certain requests may be denied for audit integrity or compliance purposes.

HalalCortex’s total aggregate liability is limited to the amount paid by the user in the preceding twelve months. Users agree to indemnify HalalCortex against claims arising from false submissions or platform misuse.

For inquiries regarding this Privacy Protocol:

HalalCortex
DigitalCeptre Infrastructure Division
Email: privacy@halalcortex.com